From citizen inquiries to program management, we configure Zoho CRM to streamline case handling, automate communication, and ensure accountability across departments.
Delivery in 10–12 Business Days
What Will Be Set Up
Included Support &
Training
Two 1-hour Admin Training Sessions
1 CRM User Guide tailored for public sector workflows
1-hour Support Q&A covering service delivery & case management
3-day Post-Go-Live Assistance
Exclusions
(Available as Add-Ons)
Third-party integrations (ERP, pharma compliance tools, warehouse apps)
Advanced analytics or BI dashboards
Citizen self-service portals or apps
Mobile app customization beyond standard CRM
Timeline &
Assumptions
Timeline: 10–12 business days (post kickoff)
Client to provide structured program and case data
One decision-maker assigned as project contact
Scope assumes standard CRM setup for service and program management
Why SAZ-Tech for Government & Public Sector?
We help government bodies and public institutions strengthen transparency, speed up citizen service delivery, and improve departmental coordination with a purpose-built Zoho CRM setup.
Next Step
Approve This Scope
Schedule Kick-off Call
Execution → Train & Launch
